Privacy Policy

1. Scope and Purpose

This Privacy Policy outlines how Bitrix Group collects, processes, and protects personal data of its users in compliance with applicable data protection laws, including but not limited to:

• The General Data Protection Regulation (GDPR) applicable in the European Union (EU) and European Economic Area (EEA).
• The UK Data Protection Act 2018 (DPA 2018) and the UK GDPR.
• Applicable national laws in the Commonwealth of Independent States (CIS), such as the Federal Law "On Personal Data" of the Russian Federation and similar regulations.

This Policy applies in the following circumstances:

• When you visit and browse our website (https://brix-group.com).
• When you fill out any forms on our website or provide your data offline during events or consultations.
• When you use our services or make purchases through our platform.
• When you communicate with our customer support team or other representatives.
• When we process your data for marketing, analytics, or compliance purposes.

2. What Personal Data Do We Process?

We process various categories of personal data, depending on your interactions with us:

• Contact Information: Full name, phone number, email address (team@brix-group.com), and postal address ([Insert Address]).
• Technical Data: Includes IP address, browser type, operating system, time zone settings, device model, and details about your interaction with our website.
• Cookies and Analytics: Data collected through cookies and similar technologies, including session IDs, preferences for website functionalities, and user behavior analytics.
• Transaction Data: Payment details and purchase history.
• Preferences: Marketing preferences and language preferences.
• Additional Data: Any information you voluntarily provide (e.g., through contact forms or customer support inquiries).

Sensitive personal data (e.g., health data, biometric data) is processed only with your explicit consent or where required by law.

3. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Consent: You have provided explicit consent for specific purposes (e.g., receiving newsletters).
• Contractual Obligation: Processing is necessary to perform a contract with you (e.g., delivering purchased goods).
• Legal Obligation: To comply with applicable laws and regulations.
• Legitimate Interests: To improve our services, ensure website security, or prevent fraud.

For example, we rely on "Legitimate Interests" to:

• Analyze user behavior and improve our services.
• Ensure the security of our platform and detect fraudulent activities.
• Communicate with users regarding updates to our terms, services, or policies.

4. Data Transfers

Personal data may be transferred and stored outside your country of residence, including:

• The European Union (EU) and European Economic Area (EEA).
• The United Kingdom (UK).
• CIS countries, including the Russian Federation, Ukraine, Kazakhstan, and others.

When transferring your data internationally, we implement safeguards such as:

• Standard Contractual Clauses (SCCs) approved by the European Commission.
• Data encryption and secure transmission protocols.
• Periodic audits of third-party processors to ensure data protection compliance.

5. Your Rights

Depending on your location, you have specific rights regarding your personal data:

5.1 Under GDPR (EU/EEA and UK)

• Right to access your data.
• Right to rectification of inaccurate data.
• Right to erasure ("right to be forgotten").
• Right to restrict processing.
• Right to data portability.
• Right to object to processing.
• Right to lodge a complaint with a supervisory authority.

5.2 Under CIS National Laws

• Right to be informed about the purpose of data processing.
• Right to withdraw consent at any time.
• Right to demand cessation of unlawful data processing.

To exercise your rights, contact us at team@brix-group.com. We will respond in compliance with applicable laws and within the statutory timeframes.

6. Cookies and Tracking Technologies

We use the following types of cookies:

• Strictly Necessary Cookies: Essential for website functionality.
• Performance Cookies: Help us understand how users interact with our site.
• Marketing Cookies: Used to deliver relevant ads and promotions.

You can manage your preferences using the "Cookie Settings" on our website or by adjusting your browser settings.

For more information, see our Cookie Policy.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. If significant updates are made, we will notify you via:

• Email (if you are subscribed to our mailing list).
• Prominent announcements on our website.